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内容大纲
城市轨道交通运营与服务管理是交通运输类专业本科生必修专业课程,通过本课程的学习,可以使学生掌握城市轨道交通运营与管理相关专业知识,并能在实践中有效应用。本书在全面介绍世界城市轨道交通发展历程、系统类型、系统特征和系统构成的基础上,以地铁系统运营管理为主要对象,从理论、方法和应用三个层面系统阐述了乘客需求规划、运营服务设计、运营计划编制、列车运行组织、运营调度指挥、车站客流组织、票务管理、运营安全管理、运营服务质量管理等核心内容。
本书可作为交通类专业本科生、研究生教材,尤其适合留学生学习使用,全英文的表达,可以更好地为开设英语课程教学提供有益参考。 -
作者介绍
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目录
Chapter 1 Overview
1.1 Emergence and Development of Urban Rail Transit
1.2 Types of Urban Rail Transit
1.3 Characteristics of Urban Rail Transit System
Chapter 2 Components of Urban Rail Transit System
2.1 Overview
2.2 Lines
2.3 Stations
2.4 Vehicles and Vehicle Depot
2.5 Power Supply System
2.6 Communication and Signal System
2.7 Automatic Train Control System
2.8 Environmental Control and Water Supply and Drainage System
Chapter 3 Passenger Demand and Service Design
3.1 Passenger Demand
3.2 Service Design
Chapter 4 Development of Operation Plan
4.1 Preparation Process of Operation Plan
4.2 Preparation of Train Operation Plan
4.3 Vehicle Plan Preparation
4.4 Compilation of Train Operation Diagram
4.5 Crew Scheduling Plan Compilation
Chapter 5 Train Operation Organization and Dispatch Command
5.1 Overview
5.2 Train Operation Organization Under Normal Circumstances
5.3 Train Operation Organization Under Abnormal Circumstances
5.4 Operation Organization of Rescue Trains and Engineering Vehicles
Chapter 6 Station Management and Passenger Flow Organization
6.1 Overview of Station Management
6.2 Station Train Operation Organization
6.3 Station Passenger Flow Organization
6.4 Station Construction and Maintenance Organization
Chapter 7 Ticket Management
7.1 Ticket System and Ticket Types
7.2 Fare Determination
7.3 Fare Settlement Management
Chapter 8 Operation Safety Management
8.1 Overview
8.2 Urban Rail Transit Operation Risk Management
8.3 Urban Rail Transit Operation Hidden Danger Management
8.4 Urban Rail Transit Operation Accident Management
8.5 Urban Rail Transit Operation Safety Emergency Management
Chapter 9 Service Quality Management
9.1 Overview
9.2 Urban Rail Transit Service Quality Management Mode
9.3 Urban Rail Transit Service Quality Evaluation Attributes
9.4 Investigation and Improvement of URT Passenger Perceived Quality
Reference
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