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内容大纲
本书通过模拟真实职场的工作项目，帮助学习者获得职场背景下使用书面和口头英语进行有效沟通的技能，并了解完成项目任务所需的各项职场软技能。全书包括撰写简历、撰写会议纪要、撰写项目建议、组织会议、进行商务展示、撰写商务报告、处理客户投诉等7个单元内容。
本书可作为高等学校商务英语、商务文秘、国际商务等相关专业的教材，也可作为新入职场人士的参考书。 -
作者介绍
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目录
Unit 1 Prepare a Resume
Lesson 1 Analyze Job Advertisements
Lesson 2 Create a Master Resume
Lesson 3 Write a Resume
Unit 2 Write Memos
Lesson 1 Understand the Basic Elements of a Memo
Lesson 2 Write Memos for Different Purposes
Lesson 3 Write Report Memos
Unit 3 Make Proposals
Lesson 1 Write the Introduction of a Business Proposal
Lesson 2 Write a Convincing Business Proposal
Lesson 3 Write a Suggestion Proposal
Unit 4 Organize Meetings
Lesson 1 Write Invitation Letters of Business Conferences
Lesson 2 Prepare an Agenda
Lesson 3 Write Meeting Minutes
Unit 5 Make Presentations
Lesson 1 Advertise a Product
Lesson 2 Make a Product Presentation
Lesson 3 Make a Livestream Promotion
Unit 6 Write a Business Report
Lesson 1 Design a Questionnaire
Lesson 2 Describe Charts and Graphs
Lesson 3 Write a Business Report
Unit 7 Settle a Claim
Lesson 1 Settle Customers’ Complaints or Claims
Lesson 2 Write Maintenance Instructions
Lesson 3 Write a Crisis Statement
Reference
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