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内容大纲
本书聚焦传统商业与前沿技术的融合，帮助学生理解商业核心原理及技术对现代商业的重塑，兼顾理论与实践，培养其应对全球化复杂商业挑战的能力。本书内容分为四大模块：第一部分解析组织通过商业系统整合人、技术与运营实现目标的方式，以及运营管理和价值链优化方法；第二部分以全球化为背景，结合英国案例分析经济、法律、利益相关者等外部因素对商业环境的影响；第三部分探讨人口变化、人工智能等内部因素对组织运营的重塑，以及多样性与包容性在创新中的作用；第四部分聚焦大数据、伦理法律挑战等，阐释技术在商业决策和效率中的关键作用。
在当下全球经济与教育开放的背景下，本书为学生提供了理解商业本质、掌握新技术的工具，助力其成长为兼具商业智慧与技术洞察力的未来领导者，为全球经济和教育生态发展贡献力量。 -
作者介绍
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目录
Course Title and Introduction
Part 1 Structure，System，Evolution，and Management of Operations
Opening Case：GreenTech Solutions-Creating a Sustainable Long-Term Business System
Chapter 1 Understanding Organization
1.1 What Is It
1.2 Its Context
Chapter 2 Business System：Definition，Characteristics，Examples，and Nature
2.1 Definition of A Business System
2.2 Characteristics of A Business System
2.3 Examples of Business Systems
2.4 Nature of A Business System
Chapter 3 Evolution of Business
3.1 Key Stages
3.2 Case Studies
Chapter 4 Operational Management，Business Operations，and Value Chain：Concepts and Examples
4.1 Operational Management
4.2 Business Operations
4.3 Value Chain
Chapter 5 Examples of Business Operations and Value Chain in Practice
5.1 Example 1 -A Supermarket
5.2 Example 2 -A Printing Services Firm
5.3 Example 3 -A Dental Practice
5.4 Analysis of Examples
Summary of Part 1
Part 2 Contemporary Factors Influencing the External Business Environment
Opening Case Study：TechGlobal Inc. —Navigating Global External Business Environments
Chapter 6 Overview of UK Economy Sectors and Import-Export Trade
6.1 UK Economy Sectors and Their Contributions
6.2 Composition of the UK Economy and Sector Examples
Chapter 7 UK Import-Export Market Overview
7.1 Trends of the UK Balance of Payments and Trade Balance
7.2 Great Practices for Businesses Trading Internationally
Chapter 8 Globalization and Globalism
8.1 Define the Term Globalization
8.2 Define the Term Globalism
8.3 Globalization-Driven Opportunities：Navigating Cross-Border Business
8.4 Threats of Globalism in Business
8.5 The Multidimensional Implications of Globalization and Globalism
Chapter 9 Legal Requirements for Business Structures in the UK
9.1 Sole Trader
9.2 Traditional Partnerships
9.3 Limited Partnerships (LP)
9.4 Limited Liability Partnerships (LLP)
9.5 Private Limited Company
9.6 Public Limited Company
Chapter 10 Stakeholders in Organizational Contexts
10.1 What Is A Stakeholder
10.2 Types of Stakeholders
10.3 Interests and Influences of Organizational Stakeholders
10.4 Stakeholder Relationship Management
10.5 Case Study：The Impact of Stakeholders on Shell’s Business Operations
Chapter 11 Digital and Artificial Intelligence (AI) Transformation
11.1 Understanding Digital Transformation：A Conceptual Foundation
11.2 The Role of AI in Digital Transformation
11.3 Illustrative Case Study
Summary of Part 2
Part 3 Contemporary Factors Affecting the Internal Business Environment
Opening Case Study：InnovateTech-Understanding the Internal Business Environment for the Digital Era
Chapter 12 Demographic Cohorts and Organizational Implications：A Cross-Sector Analysis
12.1 Define Demographic Cohorts
12.2 The Benefits of a Multigenerational Workforce
12.3 Challenges Mixed Cohort Groups Pose to Effective Team Management
12.4 Managing Workplace Challenges in the New-Generation Entry Wave
Chapter 13 Workforce Diversity：Concepts，Benefits，Challenges，and Case Studies
13.1 What Is Diversity and Workforce Diversity
13.2 The Benefits of Workforce Diversity for Organizations
13.3 The Benefits of a Diverse and Inclusive Workforce
13.4 The Challenges in Managing a Diverse Workforce
13.5 How Organisations May Obtain a Competitive Advantage by Enhancing Workplace Diversity
13.6 Case Application
Chapter 14 Artificial Intelligence (AI)：Theoretical Foundations，Technical Mechanisms，Cross-Domain Applications，and Societal Implications
14.1 Defining Artificial Intelligence
14.2 AI Applications
14.3 Case Studies
14.4 Why AI for Operations Management Matters
14.5 Summary
Chapter 15 Technology-Based Business Models：Concepts，Types，Mechanisms，Benefits，and Examples
15.1 Defining the Business Model
15.2 Technology-Based Business Models：Types，Mechanisms，Benefits and Examples
Summary of Part 3
Part 4 The Impact of Current Technology on Business Operations
Opening Case Study：TechNova-Harnessing Data and Technology for Business Excellence
Chapter 16 Big Data：Concepts，Characteristics，Key Enablers，Applications，and Value
16.1 Concept and Characteristics
16.2 Big Data：The Key Drivers
16.3 Big Data Application：Sector，Industry，Business Core Function Landscapes and the Benefits
16.4 Case Studies：Big Data Applications in Chinese Enterprises
Chapter 17 Disruptive Convergence：How IoT，Blockchain，5G，and Industrial Robots Are Redefining Business Operations and Supply Chain Agility
17.1 IoT-Driven Industrial Transformation
17.2 Digital Twins and Predictive Maintenance
17.3 Blockchain in Supply Chain Optimization
17.4 5G-Edge Computing Synergy
Chapter 18 Defending the Digital Frontier：Cybersecurity Strategies and Ethical Frameworks for Modern Business
18.1 Cybersecurity
18.2 Ethical Issues in Digital Technology
Chapter 19 Data Protection Act
19.1 Key Principles
19.2 How to Execute
Chapter 20 Business Resilience and Adaptability：Business Continuity，Business Continuity Planning，Importance，Challenges，and Technological Solutions
20.1 Understanding Business Resilience
20.2 Business Continuity：Definition
20.3 Examples of Threats Identified in Business Continuity Plans
20.4 Business Continuity Planning
20.5 The Critical Importance of Business Continuity Planning (BCP)
20.6 Supply Chain Resilience and the Role of Technological Applications
20.7 Big Data and Emerging Technologies：Proactive Disruption Management
Summary of Part 4
Reference List
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